The absence of integration hampers your ability to gain complete visibility into the order lifecycle. Without a seamless connection between Salesforce and your shipping software, tracking numbers, shipping status, and delivery updates may not be readily available in real time. This lack of visibility makes it difficult to provide accurate information to customers regarding their orders, resulting in decreased trust and satisfaction. Additionally, without integration, post-sale support and issue resolution become more challenging as the relevant order details are not easily accessible.
To overcome these challenges and optimize your order management and shipping processes, integrating your Salesforce with ShipStation is the way to go. It enables automation, real-time synchronization, and enhanced visibility, empowering your business to deliver exceptional customer experiences through streamlined operations and increased productivity and accuracy.